Privacy policy

Privacy Policy

Last updated: 10/17/2023

This Privacy Policy describes how TBirdies ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tbirdiboutiqu.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to the users of our Services, including customers, website visitors, or other individuals whose information we collect pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources over the past 12 months. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect or defend our Services, rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information you directly submit to us through our Services may include:

  • Contact Details: Name, address, phone number, email.
  • Order Information: Name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account Information: Username, password, security questions.
  • Shopping Information: Items viewed, added to cart, or added to wishlist.
  • Customer Support Information: Information included in communications with us.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf. This may include:

  • Support Services: Companies who support our Site and Services, such as Shopify.
  • Payment Processors: Entities who collect payment information to process your payments and fulfill your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties and are not responsible for their policies or practices.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications, create and manage accounts, arrange shipping, facilitate returns and exchanges, and enable reviews.
  • Marketing and Advertising: To send marketing communications and show advertisements. This may include tailoring the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. Users are responsible for keeping their account credentials safe. If you believe your account has been compromised, please contact us immediately.
  • Communicating with You: To provide customer support and improve our Services.

Cookies

We use Cookies to enhance and improve our Site and Services. For specific information about the Cookies we use, please visit Shopify's Cookies Policy. Most browsers accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Blocking Cookies may negatively impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Service Providers: Vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • Business and Marketing Partners: Entities such as Shopify for advertising and marketing purposes.
  • Legal and Regulatory Compliance: To comply with legal obligations, enforce terms of service, or protect our rights and the rights of our users.

In the past 12 months, we have disclosed the following categories of personal information:

  • Identifiers: Contact details, order, and account information.
  • Commercial Information: Order, shopping, and customer support information.
  • Internet Activity: Usage Data.

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

If you choose to submit user-generated content to public areas of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information you make publicly available.

Third-Party Websites and Links

Our Site may provide links to third-party websites or platforms. We are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on these sites. Information provided on third-party platforms may be viewable by other users.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.

Security and Retention of Your Information

We use reasonable security measures to protect your information. However, no security measures are perfect, and we cannot guarantee "perfect security." We retain your personal information as needed to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have the following rights regarding your personal information:

  • Right to Access/Know: Request access to personal information we hold about you.
  • Right to Delete: Request deletion of your personal information.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right of Portability: Receive a copy of your personal information and request its transfer to a third party.
  • Right to Opt-Out of Sale/Sharing/Targeted Advertising: Direct us not to "sell" or "share" your personal information or to opt out of processing for "targeted advertising."
  • Right to Limit Use and Disclosure of Sensitive Personal Information: Limit our use and disclosure of sensitive personal information.

You may exercise these rights by contacting us using the details provided below. We may need to verify your identity before processing your request.

Complaints

If you have complaints about our processing of your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including the United States. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

For the purpose of applicable data protection laws, we are the data controller of your personal information.